
Information Gap Management: Key to Effective Decision Making​
In an increasingly complex and digital business environment, information has become one of the most valuable assets for organizations. However, not all relevant information is always available when needed. Information gap management is the process of identifying, assessing and closing the gaps that exist between the information you have and what you need for efficient decision making.
Information gaps can arise for a number of reasons: lack of up-to-date data, poor information collection or analysis processes, or simply because the importance of certain data has not been identified. These gaps can lead to wrong decisions, poorly designed strategies or even lost business opportunities.
To manage these gaps, it is crucial to follow a structured approach. The first step is to identify information needs, assessing the organization’s strategic objectives and the data required to achieve them. Then, information audits must be carried out to determine what data is already available and what information is missing.
Once the gaps have been identified, priorities must be set based on the impact that closing each one will have on decision making. At this point, it is important to determine whether the missing information can be obtained internally, through external sources, or whether it must be developed through new research.
Finally, implementing appropriate technologies, such as information management systems, can facilitate the efficient collection, storage, and analysis of data, reducing gaps and improving agility in decision-making.
In short, effective management of information gaps is vital to ensure that organizations operate with the data necessary to adapt quickly and remain competitive in the market.